Last updated on 16th January 2024​

• Parul Sao Ceramics products are available for delivery only within India. International delivery is not available at the moment.

• We offer shipping to most parts of India. However, if delivery is not available in your area, we will notify you via email or phone call and refund your payment within 0-7 business days.

• For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.

• Orders will be delivered  minimum in 7 days and maximum in 15 days or as per the delivery date agreed at the time of order confirmation and delivery of the shipment is subject to Courier Company/post office norms.  Custom orders and pre-orders can take up to 3 weeks for production.

• Parul Sao Ceramics is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

• Delivery of all orders will be to the address provided by the buyer. Change in delivery address is not possible after the shipment is processed.

• We do not offer cash on delivery.

• Local pickup is available in Bangalore, please get in touch for studio address details.

• We take great care in packaging and shipping your order to ensure it arrives safely at your doorstep.

• You can track your package using the provided tracking number. It can take up to 7 business days for the shipment to get ready and to